When it comes to flooring installation and building products, choosing high-performance materials is only one part of a successful project. Having access to experienced technical support can make a significant difference in ensuring products are specified correctly, installed properly, and perform as expected long-term. That’s why ARDEX places such a strong focus on providing nationwide technical support and expert advice for contractors, architects, specifiers and flooring professionals.
ARDEX offers a complete technical support service designed to assist customers at every stage of a project. From initial product selection and specification writing through to on-site assessments and moisture testing, the ARDEX technical team helps ensure each project is completed to the highest possible standard.
One of the key services provided is technical advice and product recommendation support. Every project is different, and factors such as subfloor condition, moisture levels, installation environment and finish requirements all play an important role in determining the correct system to use. The ARDEX technical team can provide guidance via telephone, email, video call and social media channels, helping customers choose the most suitable products and systems for their specific application.
ARDEX also provides valuable on-site support nationwide. Their experienced technical service team can attend projects directly, offering assessments, advice and practical recommendations to help resolve issues quickly and efficiently. This hands-on approach gives contractors and installers additional confidence throughout the installation process.
Moisture testing is another essential service offered by ARDEX. Excess moisture in subfloors is one of the most common causes of flooring failure, making accurate testing extremely important before installation begins. The ARDEX team can carry out Hygrometer testing and additional site assessments, helping identify potential problems early and recommending the best moisture control solutions for long-term performance.
In addition, ARDEX supports architects and specifiers with detailed specification writing services, ensuring the correct systems are selected from the outset. Training also remains a major focus, with courses available through the ARDEX Training Academy or delivered on-site to meet customer requirements.
With expert advice, practical support and industry-leading experience, ARDEX continues to provide customers with technical support when and where they need it most.
Get in touch today – https://www.ardexbuildingproducts.ie/contact-us/office-details/